We repair 1984-1996 C4 Corvette Digital Cluster Instrument Panels and 1986-2004 Electronic HVAC components.

All service work is done in-house by Bryan A. Thompson, founder of the Corvette Electronics website, batee.com.

This is not an exchange service - we return your repaired components back to you!

The speedometer / odometer tests may cause your odometer mileage to increase by a small amount. If you don't want this, let us know and we'll skip those tests.

Removing the Components -

Removing the 84-89 Cluster: Click Here

The 1986-1989 Programmer is a small black box, about 6" x 6" x 2". It is located in the drivers side footwell, just above the gas pedal. Follow the colored vacuum lines to the programmer. The silicone block with the vac lines is held on with a push on keeper around bolt in the center of the vac lines. Unscrew that keeper with needlenose and then remove all vac lines as an assembly.

Removing the 90-96 Cluster: Click Here

Removing the 90-96 HVAC Programmer Module: Click Here

Removing the 90-96 HVAC Controller Module: Click Here

Shipping to Us -

Print your name, return shipping address, email address, telephone number, model year, odometer reading and a brief description of the symptoms on a piece of paper taped to the cluster.

It is common for us to get components with four or five return addresses attached. People include a home address, a business card with work address, there will be a third address on the box that corresponds to the UPS store where it was shipped, and Paypal gives us a fourth address from ten years ago. We won't be able to return your cluster until we establish the actual address to return your shipment, so please explicitly tell us what the return  address is!

Make sure the instrument panel is surrounded by packing peanuts or bubble wrap at least two inches thick on every side. Newspaper, shredded paper, rigid styrofoam, and air bags by themselves don't provide adequate protection for the cluster. Don't ship in USPS Priority Flat Rate box - it doesn't allow for enough packing material! No, a dog blanket or Christmas tree skirt isn't good enough, either. Yes, we have seen all of these!

Ship the cluster to the address above, then email us and let us know that you've shipped a cluster to us for service.

Please don't ship to us via Fedex. Fedex in my town is completely unable to deliver a package to us!

The Repair Process -

We offer a free, no-obligation diagnostic service.

When your cluster arrives, we will diagnose it, email a repair total, and wait for your approval before doing any work. This typically takes 1-2 business days from the time we receive the cluster.

If you approve the work, it typically takes 1-2 business days to complete. If not, there's no charge other than return shipping.

When we have completed the repairs, we will run tests and then email you with photos of your repaired cluster. This won't happen if we don't have an email address for you.

When we have completed the repairs, we will send photos of the working panel if you provided an invoice, and we will send an invoice through our credit card processor, Paypal, to the email address you provide. No Paypal account is required, and this invoice can be paid online securely.

It is common for us to get components with four or five return addresses attached. People include a home address, a business card with work address, there will be a third address on the box that corresponds to the UPS store where it was shipped, and Paypal gives us a fourth address from ten years ago. We won't be able to return your cluster until we establish the actual address to return your shipment, so please include that!

If you pay for the repairs with Paypal, please make sure they have your current address information. They provide that information to us, and we print shipping labels from the info they provide. We are forced by their policies to ship to the address they provide to us, so please make sure it's the correct address!

When we print the shipping label for your components, the system will notify you of the tracking info. This won't happen if we don't have an email address for you, or if your email provider flags Paypal as Spam.

Payment - 

We accept credit cards, Paypal, and US Postal Service Money Orders as forms of payment. E-checks, personal checks and non-US Postal Service Money Orders usually take weeks to clear, and delay the return of your repaired components.

Customer is responsible for actual return shipping charges (typically what you paid to ship the component to us)

It is the responsibility of the customer to file shipping damage claims. batee.com will provide documentation and logistical support upon request.

Parts Orders -

We ship all in-stock parts orders within one business day.

We will gladly replace defective bulbs within the first 30 days after the sale.

In the unlikely event that an item you order is out of stock, we will contact you and let you decide how to proceed.

We offer free online installation instructions and videos. These are linked from the product sale page, and are printed on the label on the product package. If you have questions, feel free to email us.

If you purchase with Paypal, please make sure they have your current address information. They provide that information to us, and we print shipping labels from the info they provide. We are forced by their policies to ship to the address they provide to us, so please make sure it's the correct address!

Shipping prices listed and free shipping offers apply to US customers only.

When we ship, the shipping label printing system will email the tracking information to you. This won't happen if we don't have a correct email address, or if your email provider flags Paypal addresses as Spam.

International Customers -

We love our international customers, and routinely ship parts and repairs internationally.

We can't return your calls. It costs us over $4 a minute to make these calls! Please email or call us during our business hours and we'll be glad to help.

See our eBay auctions - The Global Shipping program is excellent!

Warranty - 

The repair service includes a one year parts/labor warranty on all new parts sold and installed by batee.com, and a 90 day parts/labor warranty on all used components sold and installed by batee.com.

Above all, batee.com exists to serve you. If we sold you a part that didn't solve your problem, or if you're still having problems after having a component repaired, please email service@batee.com and give us the opportunity to resolve the issue.

Returns - 

Like every parts store in the world, installed components, electronic modules, LCDs and any non-stock or special order components are not returnable.

Above all, batee.com exists to serve you. If we sold you a part that didn't solve your problem, or if you're still having problems after having a component repaired, please email service@batee.com and give us the opportunity to resolve the issue.


Contact Us

Customer Service (573) 578-9590 or email sales@batee.com

Tech Support (573) 578-8189 or email service@batee.com

Shipping Address:  Batee.com Repair, 608 Newcastle Dr, Rolla, MO  65401